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Last updated: July 18, 2026
Thank you for shopping with WalkCanes.
We are committed to processing and delivering your order as quickly and efficiently as possible.
Orders are processed within 1–2 business days after payment has been successfully received.
Orders are processed Monday through Friday, excluding weekends and public holidays.
Once your order has been shipped, you will receive a shipping confirmation email with your tracking information.
We currently ship to addresses within the United States.
At this time, we do not ship to P.O. Boxes, APO/FPO addresses, or international destinations.
Processing Time: 1–2 business days
Transit Time: 5–7 business days
Estimated total delivery time: 6–9 business days.
Please note that delivery times are estimates only and are not guaranteed.
Shipping charges are calculated and displayed during checkout before payment is completed.
From time to time, WalkCanes may offer free shipping promotions on eligible orders.
Once your order has been shipped, you will receive an email containing your tracking number.
Please allow up to 48 hours for tracking information to become active.
Although we strive to deliver every order on time, delays may occasionally occur due to circumstances beyond our control, including:
Weather conditions
Carrier delays
High shipping volumes
Natural disasters
Other unforeseen events
WalkCanes is not responsible for delays caused by shipping carriers after an order has been dispatched.
Customers are responsible for providing a complete and accurate shipping address.
If you notice an error after placing your order, please contact us immediately at support@walkcanes.shop.
If your order has not yet been processed, we will do our best to update the shipping address.
If your package appears to be lost during transit, please contact us so we can assist you.
Packages marked as "Delivered" by the shipping carrier are considered successfully delivered. WalkCanes cannot be held responsible for packages that are lost or stolen after delivery.
If your order arrives damaged or defective, please contact us within 7 days of delivery.
Please include:
Your order number
Photos of the damaged item
Photos of the shipping packaging
We will review your request and, if applicable, arrange a replacement or refund.
If you have any questions regarding this Shipping Policy, please contact us.
WalkCanes
Operated by L.C Innovations Group LLC
30 N Gould St Ste R
Sheridan, WY 82801
United States
Website: https://walkcanes.shop
Email: support@walkcanes.shop